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What type of information do we collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do we store, use, share and disclose our site visitors' personal information?


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.



How do we communicate with our site visitors?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How do we use cookies and other tracking tools?


In general, the cookies which are initially placed on our website may be categorized as essential cookies. Take a look at the table below to see which cookies we place on our webstie through Wix sites:

Cookie Name                                       Purpose                                                                        Duration                      Cookie Type

XSRF-TOKEN                   Used for security reasons                                                             Session                       Essential

hs                                             Used for security reasons                                                          Session                      Essential

svSession                         Used in connection with user login                                                 2 years                       Essential

SSR-caching     Used to indicate the system from which the site was rendered       1 minute                      Essential

_wixCIDX                   Used for system monitoring/debugging                                          3 months                     Essential

_wix_browser_sess     Used for system monitoring/debugging                                      session                      Essential

consent-policy              Used for cookie banner parameters                                          12 months                    Essential

smSession                  Used to identify logged in site members                                         Session                        Essential

TS*                              Used for security and anti-fraud reasons                                            Session                     Essential

bSession                    Used for system effectiveness measurement                             30 minutes                  Essential

fedops.logger.sessionId . Used for stability/effectiveness measurement                  12 months                  Essential

wixLanguage           Used on multilingual websites to save user language preference  12 months              Functional


The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link:


How can you withdraw your consent?


If you don’t want us to process your data anymore, please contact us at [] or send us mail to: [FAO: Frank Wang, Everwell Chinese Medical Centre Ltd.  7 Little Newport Street, London WC2H 7JJ].


Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 



Questions and our contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [] or send us mail to: [FAO: Frank Wang, Everwell Chinese Medical Centre Ltd.  7 Little Newport Street, London WC2H 7JJ].

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